New Services Virtual Office Businesses Are Offering

By Chris Channing

The new craze in business design has been to outsource certain areas of the business to make for a more well-oiled machine. Virtual offices and virtual assistants, as the resources are called, are able to provide a better return on investment thanks to simplifying the way a business operates and handles customers.

A virtual office can replace even more complex jobs that secretaries perform. Bookkeeping is a job that takes skill in conducting, yet small businesses seldom have the extra funds to afford a full time secretary. Even bookkeeping operations can be taken on by virtual office services once properly set up. The end result is that a business saves money from hiring a full time employee, and yet still gets a quality bookkeeping service done right the first time.

Security and technology are two fields that require another employee to handle if the business owner doesn't have much skill or time. Outsourcing the operation isn't as risky as what one would think, and quite the opposite: outsourced IT departments allow business owners to secure their technologies on a much lower budget.

Although accountants are commonly seen as the ones keeping track of payroll, this task can be done through B2B virtual office services as well. Payroll is expensive to handle, so knowing that virtual offices are driving down pricing with steep competition is a nice thought for small business. Outsourcing one's payroll eliminates the need for excess accountant fees, and also simplifies the payment process your business conducts.

Having a call center take on work from your business is the best bet when you are experiencing high growth around holiday seasons. The holidays bring in a lot more business for certain industries, and if you are one of them, you wouldn't want to miss out on new business due to inability to scale with demand. Outsourcing to a call center is also cost effective; much more so than having to employ new employees either temporarily or even for full-time employment.

Interestingly, a new trend in call centers has been to offer emergency phone call assistance to landlords with tenants. Landlords can now sleep easy at night, even if an emergency occurs, thanks to the rerouting power of the call center. Of course the call center still contacts the landlord to notify of the emergency, but at a time that is convenient if the risks and stakes are minimal enough.

In Conclusion

A virtual office solution may or may not be right for your business. There are plenty of services out there that offer free consultation and demo programs to judge whether or not you should use one. There is no obligation for most free demo services, so it is at least worth checking out if you need to expand.

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